Refund policy

At Picka PC, we want you to feel confident in your purchase.

Warranty Coverage

All products come with a 90-day warranty.
If your PC is not working as expected, our team will do our best to resolve the issue through troubleshooting, repair, or replacement.

Returns & Refunds

Most products are final sale and cannot be returned for a refund unless covered by warranty.
If a product is found to be defective within the 90-day warranty period, we will offer repair or replacement.
Refunds may be provided only if the issue cannot be resolved through repair or replacement.

Conditions

Proof of purchase is required for all warranty claims.
Items must be returned in their original condition.
Delivery/pickup fees are non-refundable.

How to Start a Claim
Please contact us through our Facebook page with your order details. Our team will guide you through the next steps.

Frequently asked questions

We stand behind the quality of our products. All purchases include a 90-day warranty. If your PC is not working, or one of the parts fails, our team will do our best to solve the issue—whether that means troubleshooting, repair, or replacement.

We do not offer refunds or returns for orders. However, we do offer a warranty on all of our products

Most of our products are final sale. However, all items are covered by our 90-day warranty, so if a product breaks down or becomes inoperable, we will do our best to resolve the issue through troubleshooting, repair, or replacement.

We will work quickly to deliver your order as soon as possible, with average deliveries from 1-3 days. Most of our PCs are prebuilt, but custom orders may take up to 1-10 days to prepare before delivery.

All of our PCs are built in-house by our team. We source high-quality parts from trusted suppliers, including Amazon, Newegg, Memory Express, and other reputable vendors, to ensure performance and reliability.

Within Winnipeg: Delivery is a flat rate of $15. Pickup is always free.

Outside Winnipeg: Currently we do not offer shipping outside of Winnipeg, but we will soon! Keep an eye out!

Refund policy

Frequently asked questions

Contact us